We’re the bank for New Zealand
We’ve been helping our customers make their goals a reality for over 150 years, and now we’re working with them to redesign banking for the future.
Our customer promises
We listen carefully
We promise to listen, and help you make the right choices.
We make things simple
We promise to make things simple, so it’s easy to manage your money and make it grow.
We provide great service
We promise to provide fast, effective service, that’s right first time.
We understand your needs
We promise to recommend products and services that give you the best value.
We'll be straight up
We promise to be honest and straight up, at all times.
We'll do right by you
We promise if we stuff up for any reason, we’ll fix it and do right by you.
Helping communities be good with money
The Good Report is a reflection of the things that matter to us, and brings to life the great things we’re doing to enable a high-achieving New Zealand.
More than just banking
We put people first. That’s why we like to help our local communities, through volunteering and partnerships.
Protecting the environment is the responsibility of all of us – and we take active steps to minimise our impact.
Getting behind New Zealand charities and organisations and helping them to flourish is an important part of what we do.
Our heritage and history
We've come a long way since opening our doors in 1861. Visit BNZ Heritage to discover our history.
Explore more than 150 years of social and financial history in New Zealand through our interactive timeline.
Established during the 1980s, our art collection contains approximately 350 pieces including paintings, photographs, and ceramics.
As we approached our centenary in 1961, we recognised the need to gather and protect the records of people, community and colourful history.
Want to join a great team?
We’re always on the hunt for talented people who share our passion for helping New Zealanders achieve their goals.