Governance

We are committed to being the best bank for our shareholders and our customers.

We're a subsidiary of the National Australia Bank (NAB) Group of companies and we're run by an executive team and governed locally, by a fully empowered board of directors.

Meet the executive team

The executive team lead and direct our departments and staff to achieve the overall goals of our organisation.

Angela Mentis

Managing Director and Chief Executive Officer (CEO)

Angela Mentis was appointed CEO and Managing Director of Bank of New Zealand (BNZ) in January 2018. She has been a Director on the BNZ Board since December 2016.

Angela has extensive business, retail and institutional banking and wealth management experience, spanning more than 29 years.

Angela was previously Chief Customer Officer – Business and Private Banking with BNZ’s parent company, National Australia Bank (NAB), a position she held from August 2016. In this role, Angela was responsible for leading NAB Business, supporting customers across the Agriculture, Health and Government and Education sectors, along with Business Direct and Small Business, Private Wealth and JBWere.

Prior to this Angela was Group Executive, Business Banking from August 2014. She has also held senior roles as Executive General Manager, NAB Business – Australia’s largest SME business bank – and Executive General Manager, NAB Private Wealth.

Beginning her career at Macquarie Bank, Angela has held senior management positions at BT Financial Group, Westpac and Citibank Limited.

Angela holds a Bachelor of Business with a major in finance and economics and a sub-major in business law and a Graduate Diploma in Applied Finance and Investment from the Securities Institute of Australia. She is a graduate of the Australian Institute of Company Directors, a Senior Fellow of the Financial Services Institute of Australasia (FINSIA) and a member of Chief Executive Women.

Paul Carter

Chief Customer Officer - Partners and Consumer

Paul is our Chief Customer Officer, Partners and Consumer. In this role he oversees the bank’s retail branches, contact centres, Partners, and broker businesses.

Paul started with the Bank of New Zealand in February 2017 as Director, Retail and Marketing, after spending the previous 15 years in senior leadership roles in financial services in Australia and the US. Prior to joining BNZ, Paul was Executive General Manager, Wealth Products at NAB, where he was responsible for Australia's largest retail superannuation fund as well as NAB’s Asset Management Division. Paul started with NAB in 2008 as the Managing Director of Plum Financial Services and was a board member on Australia's Financial Services Council (FSC).

Prior to his time at NAB, Paul held senior roles at Citigroup Smith Barney in New York, and Boston Consulting Group, both in Melbourne and New York.

Paul has an MBA from Harvard Business School and a Bachelor of Commerce from the University of Melbourne.

Chris Yates

Chief Customer Officer - Private, Wealth and Insurance

Chris is a highly experienced banking executive with 25 years’ experience in investment and institutional banking and five years in Private banking and wealth management.

Chris is known for her relationship skills, considerable product and industry knowledge, and commercial savviness to deliver successful outcomes consistently.  She is a champion of diversity and encourages people to find their voice.

Her most recent roles include Executive General Manager – NAB Private, where she led Australia’s largest private bank, with a $20bn asset and $20bn deposit book.  Chris is currently also a Board Member of JBWere.  

Penny Ford

Chief Customer Officer, Corporate and Institutional 

Penny is our Chief Customer Officer for Corporate & Institutional. In this role Penny is responsible for leading the Corporate and Institutional business supporting customers across a range of industries including infrastructure, government, financial institutions, agriculture and property.   

Penny re-joined the Bank of New Zealand in March 2019, having started her banking career at BNZ 19 years ago in Financial Markets. Following her start at BNZ, Penny held a variety of banking roles across Financial Markets in sales and structuring and most recently as General Manager Auckland Northland in the Commercial and Agri business at ANZ. Additionally Penny held governance roles on the ANZ Investments and UDC Finance boards. While the majority of Penny’s time has been in NZ business, she has also spent time in Australia and Asia in Financial markets roles. 

Penny holds a Chemical and Process Engineering degree from the University of Canterbury and Masters in Applied Finance from Victoria University of Wellington. Additionally Penny has attended executive education at both Columbia Business School and MIT- Sloan School of Management. Penny is a graduate of the Australian Institute of Company Directors. 

Peter MacGillivray

Chief Financial Officer

Peter MacGillivray was appointed CFO of Bank of New Zealand (BNZ) in March 2018. Prior to the appointment he held the role of Chief Operating Officer - Finance.

Peter has extensive local and international banking experience starting his career at BNZ as a graduate in 1996 and holding a variety of roles at the bank, including several senior leadership positions in Finance.
Peter’s experience includes working in the Strategic Management function of HSBC, based in London. He focused on building a strategic planning model for HSBC to optimise the company’s portfolio of businesses.

From 2009 Peter spent four years with NAB, based in Melbourne, as the Head of Business Intelligence. In this role he was responsible for leading the reporting and analytics function for NAB. Peter re-joined BNZ in December 2013, as COO – Finance.

Peter studied at Auckland University graduating with a Bachelor of Commerce and is a member of the CPA.

Sam Perkins

Chief Risk Officer

Sam Perkins joined BNZ as Chief Risk Officer, in July 2018 and leads a team of risk specialists providing BNZ with world-class risk leadership, oversight, analysis and insight.

Before joining BNZ, Sam was Global Head - Operational Risk and Compliance, Institutional Banking, at ANZ.   Here he lead the Compliance and Operational Risk management function overseeing risks arising across the institutional business.  Prior to this he had spent 3 years as the Head of Wholesale Credit in ANZ New Zealand.

He started his financial career at ASB as a customer service consultant, before moving on to roles with American Express, and Standard Bank Group in London, Moscow and Johannesburg, amassing two decades of global experience in a range of credit, compliance and risk roles.

Sam has a real focus on people leadership, customer and banker experience and challenging the status quo to continuously improve business outcomes and is known for collaboration, knowledge-sharing and supporting people to be their best.

Russell Jones

Executive General Manager – Technology and Operations 

Russell Jones arrived at BNZ in August 2018, to lead the newly joined up functions of Technology & Operations.

He came to BNZ from ASB, where he was the Executive General Manager for Retail Banking, and before that, Executive General Manager of Technology & Innovation there. His previous career experience includes time in South Africa, London and the USA, as well as time in Auckland at Carter Holt Harvey, in information technology related roles.

Russell won New Zealand Chief Information Officer (CIO) of the Year in 2011 and was #1 in the CIO 100 in 2017, further demonstrating his significant achievements in driving growth, digital sales and customer engagement metrics.

Howard Silby

Chief Operating Officer - Customer, Products and Services

Howard Silby’s career has encompassed a broad range of customer, product, marketing and risk leadership roles in financial services. He has more than 16 years’ experience in major banks in Australia and the UK, and a further six years in wealth management.

Howard led Ubank, a direct banking start-up in Australia, and when he was National Australia Bank’s Chief Marketing Officer, he and his team instigated the famous brand turn around with the “break-up” campaign. His most recent role before his new BNZ position was as Executive General Manager of Business Lending at NAB.

Howard has deep expertise in data and analytics to drive risk and revenue outcomes and utilising digital innovation and customer-centred design to improve customer experience outcomes. He completed his undergraduate degrees at Victoria University of Wellington (B.Sc, M.Sc (Maths)), then completed an M.B.A. at the University of Durham.

He served as a Board member on the Risk Management Association of Australia from 2012 – 2015 and as Chairman from 2013 – 2015. Howard was born in Kaitaia and grew up in Taranaki, where he was dux of New Plymouth Boys High School in 1988.

Rob Aitken

Executive General Manager - Transformation and Strategy

Rob Aitken is a highly experienced executive with a strong track record of executing high profile transformations across a range of industries and geographies.  

 Rob, who joined BNZ in August 2018, has a mix of consultancy and in-house experience, including three years at ANZ in the build up to the integration of National Bank and ANZ.  

 Most recently, Rob was a Partner at global strategy consulting business Partners in Performance (PIP) where he led multiple large scale transformations and cemented his strong track record in identifying and delivering improvements in productivity and cost reduction, all to build better businesses.  Early experience includes consulting at McKinsey & Company, where Rob worked extensively across Western Europe.

 Outside of work, Rob is an active sportsperson who enjoys cycling, paddling and skiing with his family.

 Rob has a PhD in Mechanical Engineering from University of Auckland and Bachelor of Engineering (Hons) from University of Auckland.

Dean Schmidt

Executive General Manager - Corporate Affairs

Dean Schmidt joined BNZ in July 2018 from Genesis Energy where he was the Executive General Manager of Corporate Affairs and Transformation. Dean has also held executive roles with Television New Zealand, and senior roles with Telecom (now Spark) and the New Zealand Post Group, in Corporate Affairs, Government Relations and Community Relations. He has also held advisory roles in both Hon Helen Clark and Hon Tony Ryall’s Parliamentary Offices.

Kate Daly

Chief People Officer

Kate joined BNZ in November 2017 and is our Chief People Officer. In this role, Kate is responsible for leading the organisational culture, talent, and capability initiatives that will enable BNZ to transform banking and deliver outstanding commercial performance through the success of our people.

Kate has a background in Human Resources and Communications leadership, having held senior roles across these portfolios since 2001. Most recently, Kate was Chief People and Communications Officer with Fletcher Building Ltd. Fletcher Building manufactures and distributes building products globally and is a major construction company employing 22,000 people in 40 countries. Prior to that Kate was General Manager – People & Performance and Communications with Coca-Cola Amatil (NZ) Ltd, Vice President, Human Resources at Deutsche Bank, London and Vice President, Human Resources at Merrill Lynch also in London.

Kate has a Bachelor of Commerce in Economics and International Finance and a Bachelor of Science in Pharmacology, both from the University of Auckland.