Public notices

If you require more information on any of these notices please visit your local BNZ store or phone 0800 269 562.

View Financial Markets Authority (FMA) notices

Changes to BNZ Internet Banking for Business Terms and Conditions

Effective from 29 September 2017

Where a customer has chosen to receive notifications regarding Internet Banking for Business, we will now be able to notify them by electronic means generally, rather than just by email. For example, using a pop-up message when a customer logs into Internet Banking for Business or Mobile Business Banking.

Changes to BNZ Internet Banking for Business Terms and Conditions

Effective from 4 August 2017

When a User with Manage Site Administration Authority adds a new User, the User with Manage Site Administration Authority will now request a system generated initial password to be sent to each new User, instead of creating an initial password for that new User themselves.

If you require more information, please visit the Adding new users Help & Support page.

Changes to BNZ  Flexi Debit Visa and BNZ credit cards terms and conditions

Effective from 18 July 2017

We are changing the BNZ Flexi Debit Visa and BNZ credit card terms and conditions.

The changes include making it clear that your obligations continue to apply when you use the information displayed on your card, or a device (e.g. a mobile wallet), to make transactions.

Fully updated versions are available here:

BNZ Flexi Debit Visa terms and conditions

BNZ credit card terms and conditions

If you require more information, please visit your local BNZ store or phone 0800 275 269.

Unclaimed Monies

The Unclaimed Money Act 1971 requires the holder of monies to pay such monies to the Crown when they become “unclaimed”. This may include:

  • Bank cheques, and foreign currency drafts that have not been claimed or presented by the payee for over 6 years.
  • Transaction accounts (in credit) which have been inoperative for over 6 years.
  • Deposit accounts (in credit) which have been inoperative for over 25 years. The bank is required to pay the Inland Revenue unclaimed monies in respect of bank cheques, and foreign currency drafts issued by the bank in the period 1 June 2010 to 31 May 2011, including transaction account balances which have been inoperative since 31 May 2011, and deposit account balances which have been inoperative since 31 May 1992. If you are holding a BNZ issued bank cheque, or foreign currency draft from this period, and you believe you are the true owner, please present the item to your bank for payment before 29 September 2017. If your account is inoperative, please reactivate it by undertaking transactions before 29 September 2017.

Any such monies remaining unclaimed as at 29 September 2017 will be transferred to Inland Revenue, where it will be available for the true owner to claim from 31 October 2017.

If you have any queries about how to claim monies from Inland Revenue, visit ird.govt.nz/unclaimed-money/