Public notices

If you require more information on any of these notices please visit your local BNZ store or phone 0800 269 562.

View Financial Markets Authority (FMA) notices

Changes to Internet Banking for Business Terms and Conditions

Effective from 10 May 2018

Changes to Internet Banking for Business Terms and Conditions include:

  • Updating the “Nominated Accounts” that can be accessed via Internet Banking for Business. This means we are now able to automatically add pre-existing and new accounts to your Internet Banking for Business site.
  • Advising you that if you can access online statements for a nominated account through Internet Banking for Business, then we may advise you that you will no longer receive paper statements for that account.

Changes to Internet Banking for Business, International Payments, and Foreign Exchange Dealing Terms and Conditions

 Effective from 23 April 2018

Changes to Internet Banking for Business and International Payments Terms and Conditions include:

  • Moving International Payments Terms and Conditions into the Internet Banking for Business Terms and Conditions. This means that all Internet Banking for Business customers will have access to our International Service, if their Administrator with Manage Users permissions gives permission. Users in single user sites will be automatically permissioned.
  • Amending clause 9.41 to make it clear that you will be liable for any costs to reverse a foreign exchange transaction when you cancel a payment request, or if a payment is cancelled by BNZ for sanction reasons.
  • Adding ways in which we tell you about changes to our terms and conditions and removing some of the current notification requirements.
  • Improving provisions around third party accounts.

 Changes to Foreign Exchange Dealing in Internet Business for Banking Terms and Conditions include:

  • Removing references to separate International Payments in Internet Banking for Business terms and conditions, as these have now been incorporated into Internet Banking for Business terms and conditions.
  • Adding ways in which we can tell you about changes to our Terms and Conditions.

Notification of changes to BNZ Advantage Visa Platinum credit card

Effective for statement periods with a closing date of 16 May 2018 or after, the Cash Rewards earn rate will be changing from $1 per $75 spent to $1 per $90 spent.

Any questions? bnz.co.nz  0800 275 269

Important changes to BNZ fees

Effective from 1 April

BNZ announces the following fee changes:

 
Current fee
new fee
Home loans
   
Rapid Repay Base Fee $3.50 monthly $2 monthly
Mortgage One Base Fee $20 monthly $2 monthly
Top Up Fee $250 $150
Re-document Fee $250 $150
SECURITY
   
Execution of Memorandum of Priority of Mortgage $100 per memo $10 per memo
Discharge of Mortgage $100 $40
Partial Discharge of Mortgage $100 per deed $40 per deed
Preparation of Chattels $50 $10
Any other Deed or Security Release $50 $30
Rates Arrears Fee $35 per default $25 per default

In addition, BNZ is also changing the following fees for our personal products*:

 
current fee
new fee
Cards
   
Activator Mastercard Account Fee $20 per month (if debit transaction(s) made within statement cycle) $2 per month (if debit transaction(s) made within statement cycle)
BNZ Advantage Visa Platinum Account Fee $72.50 half-yearly $45 half-yearly
BNZ Platinum Account Fee $87.50 half-yearly $45 half-yearly
Lite Visa Account Fee $5 monthly $15 half-yearly
Low Rate Mastercard Account Fee $5 monthly $17.50 half-yearly
Additional Card Fee - Low Rate Mastercard/Lite Visa $1 monthly $1.50 half-yearly
Additional Card Fee - BNZ Classic $4.95 half-yearly $1.50 half-yearly
Late Payment Fee $15 $2
Over Limit Fee $20 $2
Over the Counter Cash Advance Fee $5 $3
Personal Loans
   
Advanced Personal Loan Facility Fee $250 $50
Anytime Personal Loan Over Limit Fee $20 $2
Anytime Personal Loan Over the Counter Cash Advance Fee $5 $3
Late Payment Fee $15 $2
Overdrafts
   
Overdraft Facility Fee $5 per month ($2 for YouMoney Tertiary) No fee
Asset Finance - consumer
   
Discharge Fee $100 No fee

*These fees are unchanged for business products.

We are also removing the ATM recovery fee for personal and business accounts.

Fees are subject to change.

 

BNZ Business Banking Terms and Conditions changes

Effective from 30 March 2018, the following terms and conditions are changing:

  • Corporate, Purchasing and Dynamic Card Funding Visa Card Terms and Conditions
  • BNZ Business First Visa and Business First Lite Visa Card Terms and Conditions

This will allow us to communicate with customers electronically without having to first get a customer’s consent, enabling us to provide customers with online statements in place of paper statements. We’ve also removed any information that is relevant only to paper statements, such as references to keeping copies of paper statements or sending statements to a physical address.

You can find the updated terms and conditions here after 30 March, 2018.

Changes to Mastercard Interchange Rates

Effective from 1 April 2018

From 1 April 2018, the Mastercard maximum interchange rate on premium cards will change as follows:

  • Consumer Elite and Consumer Super Premium 1 will reduce from 2.30% to 2.05% 
  • Consumer Super Premium 2 will reduce from 2.10% to 1.90% 
  • Consumer Premium will reduce from 2.15% to 1.90%.

If you require more information, please phone 0800 737 774.

Changes to Visa Platinum Interchange Rates

Effective from 14 April 2018

From 14 April 2018, Visa are reducing their Electronic & Platinum Standard Interchange rate from 2.10% to 1.85%, and introducing a new Platinum contactless rate of 1.45% for transactions using Paywave.

If you require more information, please phone 0800 737 774.

Changes to call centre hours in our terms and conditions

Effective from 23 March 2018

We are removing our call centre hours from our terms and conditions. Instead, we will be directing customers to our website to find out when the call centre is open.  Our call centre staff will be available from 8am-8pm, Monday to Friday, and 9am-6pm on weekends and public holidays, starting from 23 March.

This change will affect the following terms and conditions: Standard terms and conditions, Credit Card terms and conditions, Business First Visa and Business First Lite Visa terms and conditions, Corporate, Purchasing and Dynamic Card Funding Visa Cards terms and conditions, Advanced Personal Loan terms and conditions, Advanced Personal Loan terms and conditions for StepUP loans offered with the assistance of Community Partners, Personal Overdraft Agreement and YouMoney Tertiary Overdraft Agreement.

If you require more information, please visit your local store or phone 0800 275 269.