Help & Support


Adding an international payee

Before you get started

You’ll need to have the:

  • account you want to withdraw the funds from
  • currency you want to send
  • payee’s full name (this must match their account name exactly) and physical address
  • payee’s IBAN or account number, as well as any other bank codes needed to send a payment to their country, such as national clearing codes or SWIFT codes.

 How to add a payee in the app

  1. Log in to the BNZ Business app.
  2. Tap the menu and select International payment.
  3. Select Someone new – Create a new payee.
  4. Enter the payee’s name, the country of their bank, and the currency you want to pay them with.
  5. Depending on the country and currency you selected, you’ll be asked to enter either:
    • an account number with a valid national clearing code or SWIFT code, or
    • a valid IBAN number.
  6. Enter the payee’s street address and country.
  7. Select the account you want to withdraw the payment from.
  8. Choose your preferred fee option.
    • The standard fee option is a BNZ service fee – any fees charged by your payee’s bank or correspondent banks will be deducted from the payment amount.
    • The standard and correspondent fee option includes the BNZ service fee and a one-time fee that covers any fees charged by correspondent banks. Your payee’s bank fees may still apply.
  9. Select the account you want your fee option to be withdrawn from.
  10. Select Next to set up a payment for your new payee.