Help & Support


Setting up an international payment

You can set up an international payment either when you’re creating an international payee in the app, or by following these steps.

  1. Log in to the BNZ Business app.
  2. From the menu, select International payment.
  3. Select an existing payee (if you’re not paying an existing payee, you’ll need to add a new international payee first).
  4. Enter the amount you want to send, either in the currency of the payee’s bank or in an equivalent NZD (New Zealand Dollar) amount. 
    - The amount you enter will be displayed in the equivalent currency underneath the amount field.
    - The conversion rate is an indication of the rate that will be used.
    - When you authorise the payment, you can see and accept the final conversion rate.
  5. Enter the date you want the payment sent. Please note that payments cannot be sent during weekends or a currency holiday.
  6. Enter the reason for the payment, which will be received by the payee’s bank.
  7. For your own statement, you can also enter optional particulars or a code.
  8. Select Next.
  9. Review the payment details to check they’re correct. Select Back to make any changes, or select Submit to send the payment to be approved by an Authoriser in your business.