Jump to content
JavaScript is required to view this page. Please enable it or refer to the
minimum requirements
.
Credit cards support
Essentials
Providing information for a credit card application
Understanding interest charges
Understanding different fee charges
Working out the best credit card for you
Explaining Visa Secure
Understanding credit card refunds and reversals
Security
Understanding pending transactions
Double up transactions
Types of unusual transactions
Disputing a transaction
Keeping online purchases secure
Using Click to Pay with Visa
Protecting yourself from card fraud
Travel
Arranging an emergency credit card
Checking your travel insurance eligibility
Using Visa’s concierge service
Using emergency travel assistance
Using cards overseas
Balance transfers
Understanding how balance transfers work
Rewards
Viewing and managing your BNZ Rewards
Setting up automatic cash back to your credit card
Switching between Flybuys and BNZ Rewards
Earning BNZ Rewards as a joint or additional cardholder
Contact us
You can
send us a secure message
in Internet Banking.