Help & Support


Credit cards

Lost and stolen cards

Let us know straight away if your credit card or Flexi Debit Visa is lost or stolen. If you’re travelling overseas, you can get a replacement card couriered to you. We’ll let you know where you can pick up your card. 

Call within New Zealand: 0800 735 901 (24 hours)

Or call us collect from a land line from here or overseas +64 4 473 5901

Our cards give you the ultimate flexibility

Whether you want a simple, fuss-free credit card or one that earns you rewards, we’ve got you covered.