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Understanding different fee charges

Fees are charged on your credit card for different circumstances that you may encounter when using your card or if you are late in making a payment to the balance owing on the card. 

Late payment fee

A late payment fee is a charge that can apply if you don’t pay at least the minimum payment, shown on your statement, by the due date.

  • To avoid this fee, you need to make sure your payment is received by the bank by the due date.
  • It’s a good idea to set up a direct debit for your credit card payments. You can choose to direct debit the minimum payment, or the full amount. (You can still make extra payments on top of the direct debit if you want).
  • If you’re making an internet balance transfer from a non-BNZ account, make sure you allow enough time for the bank to receive the payment (and for it to clear) before the due date.

Cash advance fees

Cash advance fees are charged when you use your credit card to withdraw cash in NZ from an ATM, over the counter at banks, or electronic transfer funds from your credit card account through telephone or Internet Banking.

  • Cash advance fees are generally charged regardless of whether your account is in credit or debit (except for Platinum cardholders who aren’t charged cash advance fees where their account remains in credit after the advance). They can also be charged when you make a bill payment from your credit card via Internet Banking.
  • Cash advance fees are charged to some bill payments, so it is best to check this before you make a payment.

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