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Activating your credit card travel insurance

Your BNZ Platinum credit card includes travel insurance^. You can activate your travel insurance before you leave New Zealand^.

How to activate your travel insurance

If you’re a BNZ Platinum cardholder (including joint and additional cardholders), you can activate your travel insurance cover by simply being a Platinum card holder at the time you make a payment towards any of your pre-paid travel costs such as pre-paid accommodation, pre-paid tours, or return overseas travel tickets.

That’s all. You don’t need to call us, and there’s no lengthy form to fill in.  

Make sure you keep any receipts, bank statements, emails or other proof that you’ve activated your travel insurance. If you make a claim, we’ll need to see these original documents. 

For full terms and conditions, read your policy document PDF 418KB

Cover for spouses or children

Platinum cardholder spouse and/or dependent children accompanying you on your journey, will also be covered. For full details, read your policy document. 

International Leisure Travel Insurance Policy documents

Cover for pre-existing medical conditions

Pre-existing conditions aren’t covered under your policy. Call us on 0800 269 872 for a quote for additional cover, trip extensions, or specific items.

Travel insurance claims 

For travel insurance claims, call us on 0800 269 872. If you’re ready to file a claim, you can download and fill in the claim form PDF 64KB 

Safe travel advisories 

Keep up-to-date with travel events happening overseas, including COVID-19 / coronavirus specific cover. 

Financial strength rating

This insurance is underwritten by Cigna Life Insurance New Zealand Limited, which has an A (Excellent) financial strength rating given by A.M. Best Company Inc. See more rating information.

The rating scale is: A++, A+ Superior | A, A- Excellent | B++, B+ Good | B, B- Fair | C++, C+ Marginal | C, C- Weak | D Poor | E Under Regulatory Supervision | F In Liquidation | S Suspended