Activating your credit card travel insurance
How to activate your travel insurance
If you’re a BNZ Platinum cardholder (including joint and additional cardholders), you can activate your travel insurance cover by simply being a Platinum card holder at the time you make a payment towards any of your pre-paid travel costs such as pre-paid accommodation, pre-paid tours, or return overseas travel tickets.
That’s all. You don’t need to call us, and there’s no lengthy form to fill in.
Make sure you keep any receipts, bank statements, emails or other proof that you’ve activated your travel insurance. If you make a claim, we’ll need to see these original documents.
Platinum credit card travel insurance policy
For full terms and conditions, read BNZ Platinum Credit Card Insurances PDF 234KB
Cover for spouses or children
Platinum cardholder spouse and/or dependent children accompanying you on your journey, will also be covered. For full details, read your policy document.
Cover for pre-existing medical conditions
Pre-existing conditions aren’t covered under your policy. Call us on 0800 269 872 for a quote for additional cover, trip extensions, or specific items.
Travel insurance claims
COVID-19 and other travel advisories
Our travel insurance doesn’t provide cover for claims related to COVID-19^.
You may still claim for events that are included in your policy and unrelated to COVID-19, for example:
- if you have luggage stolen on holiday
- if you suffer an accident or injury on holiday
- if you miss a flight connection due to delays.
For more information on how COVID-19 and the current travel environment may affect your cover, see travel advisories.
Financial strength rating
This insurance is underwritten by Cigna Life Insurance New Zealand Limited, which has an A (Excellent) financial strength rating given by A.M. Best Company Inc. See more rating information.
The rating scale is: A++, A+ Superior | A, A- Excellent | B++, B+ Good | B, B- Fair | C++, C+ Marginal | C, C- Weak | D Poor | E Under Regulatory Supervision | F In Liquidation | S Suspended