Help & Support
We process payments on normal business days (Monday to Friday, not including public holidays) as long as they are authorised by the cut-off time. If your payment isn’t authorised on time, we’ll process it on the next business day.
Transfers between your accounts in Internet Banking for Business are made as soon as they are authorised, including public holidays.
|Automatic payment - amendment/deletion||5.30am|
|Automatic payment - new loading||9.45pm|
|Credit card payment||6:00pm|
|Direct credit and payroll||11:45pm|
|International payment||See foreign currency cut-off times|
|Same-day cleared payment||4:30pm|
Automatic payments, and payments to other banks, which are due to be made on weekends or on any of the public holidays observed in New Zealand, may not arrive in the recipient’s account until the next business day.
We treat provincial anniversary days (e.g. Wellington Anniversary Day) as normal business days.