Help & Support


Payroll and direct credit payments

Use payroll and direct credit payments to create and authorise multiple payments in one go, e.g. payments to contractors and suppliers, or staff wages. Make payments from an imported file, or template or make a one-off payment.

We recommend that you use the payroll payment type to pay your staff, rather than direct credit. You can create different permissions for the two payment types, giving you more control over which users can see and make payroll payments.

How to make a payment

Making a payment from a file

You can upload payment files to Internet Banking for Business, from software packages like Xero or MYOB.  Make sure that you create the right file type.

Go to the ‘Transfer/Pay’ tab of Internet Banking for Business:

  • choose ‘Import a Transaction File’ from the left-hand menu
  • from the dropdown menu, choose the kind of direct credit you’d like to make
  • use ‘Browse’ to choose and upload your file
  • click on ‘Import File’ (we’ll validate your file and let you know if there are any problems with the format. Refer to our file format guide for more pdf 244kB).
  • You can choose to individualise your payment in the ‘Set up your statement details’ area by selecting the ‘as individual transactions’ indicator. This means the transaction items will appear as separate transactions on your statement. Note this may change the payment’s fees.

ib4b statement dropdown

  • click on ‘Review’
  • click on ‘Show Transaction Items’ if you want to see the details of each of the payments
  • click on ‘Confirm’
  • your payment is now ready to be authorised.

 

Making a payment from a template

Go to the ‘Transfer/Pay’ tab of Internet Banking for Business:

  • choose ‘Make a Direct Credit Payment’ from the left-hand menu
  • from the dropdown menu, choose the kind of direct credit you’d like to make
  • choose ‘Make a template payment’, select your template from the dropdown menu and click ‘Next’
  • choose whether you want to individualise your payment in the ‘Set up your statement details’ area.
  • click on ‘Review’ to finish creating the payment
  • click on ‘Show Transaction Items’ if you want to see the details of each of the payments
  • click on ‘Confirm’
  • your payment is now ready to be authorised.

Creating a payroll or direct credit template

You can set up templates and reuse them each time you make a payment. Set up a template by entering the payment details manually, or upload a payment file.