Help & Support


Automatic payments

Use automatic payments to pay set amounts regularly – like your rent, or payments to a credit card or savings account.

Setting up an automatic payment

To set up an automatic payment, go to the ‘Transfer/Pay’ tab of Internet Banking for Business:

  • choose ‘Create an Automatic Payment’ from the left-hand menu
  • enter the details of the payment
  • choose the date you want the payment to be made, and how often it should repeat
  • click on ‘Next’ – your payment is now ready to be authorised.

Editing an automatic payment

To make changes to an existing automatic payment, or to skip a payment, go to the ‘Transfer/Pay’ tab of Internet Banking for Business:

  • choose ‘Transfer and Payments List’ from the left-hand menu
  • scroll down to 'Upcoming Automatic Payments' and find the payment you want to make changes to
  • click on 'Edit', then make your changes to the 'Payment Details'  section, or enter the number of payments you'd like to skip in the “Payment Cycles to Suspend” field
  • click on ‘Next’ ‐ your payment is now ready to be authorised.

Deleting an automatic payment

To delete a payment, go to the ‘Transfer/Pay’ tab of Internet Banking for Business:

  • choose ‘Transfer and Payments List’ from the left-hand menu
  • scroll down to 'Upcoming Automatic Payments' and find the payment you want to delete
  • click on 'Delete', then "Confirm'
  • Your payment is now deleted.