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Paying your credit card balance

The easiest way to pay your credit card is online, by making a transfer from your account in Internet Banking or the BNZ app. We have different methods of payment available as well.

Ways to pay your credit card online

Transferring between accounts

You can transfer money from any of your accounts in Internet Banking or in the BNZ app, to your credit card account (as you’d usually transfer money between transaction accounts).

Setting up an automatic payment

You can set up an automatic payment to pay a set amount (that you choose) off your credit card regularly. You can set up an automatic payment in Internet Banking or in the BNZ app.

Fill in the payee reference fields as following.

  • Particulars: your name, as shown on your card or customer statement.
  • Code: the first 4 digits of your credit card number.
  • Reference: the last 12 digits of your credit card number.

Remember to check that your automatic payment covers at least the minimum payment each month so you don’t get charged a late payment fee.

If you don’t have Internet Banking, you can print out and fill in the Authority for automatic payments form PDF 127KB and take it into your nearest BNZ branch.

Paying by direct debit

You can set up a direct debit from any of your accounts to pay some of your credit card bill, the whole amount, or the minimum payment. The payment is taken automatically each month from the account you choose. A direct debit means you won’t miss any payments.

If you want to set up a direct debit, fill out the Direct debit for credit cards form PDF 83KB and send it back to the address on the form. Or you can call us on 0800 800 667 and we’ll send a form to you.

Where to send your direct debit form

Email: bnzap@bnz.co.nz

Post: FreePost 331, BNZ, PO Box 3000, Wellington

Paying from another bank

If you have telephone or internet banking with another bank, you can set up a bill payment from the other bank to pay your BNZ credit card, or you could set up an automatic payment.

We’ve given your bank our payment details. When you set up a payment, you can just choose a BNZ credit card from the existing payee list and enter your credit card number as instructed.

Paying in person

You can pay your credit card at any BNZ branch, either at the counter or by using an ATM.

Our network of Smart ATMs can accept credit card payments by cash, cheque, or a combination of both. All you need is your credit card and our Smart ATMs will do the rest.

Find a branch or ATM

Paying by mail

From 28 August 2020, you won’t be able to post a cheque to pay your credit card balance. Find out more

Until 28 August 2020, you can post us your payment along with the ‘payment advice’ section, which is at the bottom of your statement. The address to send the payment will be on the statement.

Make sure you post it so the payment gets to us before the payment due date.

Find a branch or ATM