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Setting up and managing automatic payments

You can set up, edit, or stop automatic payments up to a limit of $10,000 in Internet Banking.

Setting up an automatic payment

  • From the main screen, click and drag the account you’d like to pay from, onto another account, a payee, or 'Someone new'.
  • Enter amount and click 'More options'. If you’re paying someone new, the options will already be displayed.
  • Select a start date for the payment.
  • Select a payment frequency by clicking in the 'Repeat' field.
  • Enter statement details if you'd like to, and click 'Pay Now' or 'Transfer Now'.

4 automatic payment v2

Adding a reference to your payment

  • In the payment pop-up click 'More options'
  • Enter statement details.

Managing your automatic payments

Editing payments

  • Click on the account that the automatic payment comes from.
  • Scheduled automatic payments will show under the 'Upcoming' heading (which is located just above your account history).
  • Click on the payment that you want to edit.
  • In the pop-up, edit the details you want to change, including your final payment date.
  • Click 'Save', and then 'Confirm'.

You can also find your upcoming automatic payments by clicking on the "search" icon in the top right hand corner of the main screen. This will open a list of transactions and all upcoming payments will be top of the list.

Suspending payments

  • Click on the account that the automatic payment comes from.
  • Scheduled automatic payments will show under the 'Upcoming' heading (which is located just above your account history).
  • Click on the payment that you want to suspend.
  • Under the 'Suspend' heading, select from the drop-down menu how many payments you want to suspend the automatic payment for.
  • Click 'Save', and then 'Confirm'.

Deleting payments

To permanently delete all occurrences of an automatic payment:

  • Click on the account that the automatic payment comes from.
  • Scheduled automatic payments will show under the 'Upcoming' heading (which is located just above your account history).
  • Click on the payment that you want to delete.
  • In the pop-up, click 'Delete', and then 'Confirm'.