Back to Internet banking

Registering and activating your account

It’s easy to set up Internet Banking and the BNZ app, just follow the simple steps below to register, activate and get started. Alternatively, watch our videos or use our downloadable guides to help you get set up.

Step 1: Choose how you’d like to register 

a) Online with your BNZ credit card

You’ll need to know:

  • the last four digits of your credit card number
  • your BNZ customer access number (found on the back of your Eftpos/credit card)
  • the closing balance of your last credit card statement
  • your credit card limit.

Register now

b) On the phone or visit a branch

  • Call us on 0800 275 269 or +64 4 924 2424 from overseas (international toll charges apply).
  • Visit any branch.

c) Online with your telephone banking PIN

You’ll need:

  • your BNZ customer access number (found on the back of your Eftpos/credit card)
  • your Telephone Banking PIN.

Register now

Step 2: Activate your NetGuard card

Once you’ve registered for Internet Banking, we’ll send you a NetGuard card in the post. NetGuard is an additional layer of security that works alongside your access number and password to make sure you’re extra secure when you do your banking online.

You’ll need to activate your NetGuard card as soon as you receive it. Just log in to Internet Banking using your access number and password, then follow the on-screen instructions.

Learn more about NetGuard

Step 3: Download the BNZ app

You can start using our free BNZ app as soon as you’ve registered.

From an iPhone or iPad

Visit the App Store and download the BNZ app.

App Store

From an Android Phone

Visit Google Play and download the BNZ app.

Google play

 

Watch our videos

Watch our video on how to set up Internet Banking and the BNZ app.

How to set up Internet Banking

How to set up the BNZ app

Download the guides