Back to Internet banking

Registering and activating your account

It’s easy to set up Internet Banking and the BNZ app, just follow the simple steps below to register, activate and get started.

Alternatively, use our downloadable guides or watch our videos on how to set up Internet Banking and the BNZ app.

Step 1: Choose how you’d like to register 

a) Online using your email

You’ll need to know:

  • the email address connected to your BNZ account
  • your BNZ customer access number (found on the back of your Eftpos, debit, or credit card)

Register now

b) On the phone or visit a branch

Step 2: Activate your NetGuard card

Once you’ve registered for Internet Banking, we’ll send you a NetGuard card in the post. NetGuard is an additional layer of security that works alongside your access number and password to make sure you’re extra secure when you do your banking online.

You’ll need to activate your NetGuard card as soon as you receive it. Just log in to Internet Banking using your access number and password, then follow the on-screen instructions.

Learn more about NetGuard

Step 3: Download the BNZ app

You can start using our free BNZ app as soon as you’ve registered. 

From an iPhone or iPad

Visit the App Store and download the BNZ app.

App Store

From an Android Phone

Visit Google Play and download the BNZ app.

Google play

Watch our videos

Watch our video on how to register for Internet Banking using your email address. You’ll also about learn tips for using Internet Banking, and different ways to identify yourself when logging in.

Watch our video on how to download and set up the BNZ app.

Download the guides