Back to Internet banking

Registering and activating your account

It’s easy to set up Internet Banking and the BNZ app, just follow the simple steps below to register, activate and get started.

Alternatively use our downloadable guides to help you get set up, or watch our video on how to set up, and tips for using Internet Banking,

Step 1: Choose how you’d like to register

a) Online using your email

You’ll need to know:

the email address connected to your BNZ account
your BNZ customer access number (found on the back of your Eftpos, debit, or credit card)

b) On the phone or visit a branch

Call us on 0800 275 269 or +64 4 924 2424 from overseas (international toll charges apply).
Visit any branch.

Step 2: Activate your NetGuard card

Once you’ve registered for Internet Banking, we’ll send you a NetGuard card in the post. NetGuard is an additional layer of security that works alongside your access number and password to make sure you’re extra secure when you do your banking online.

You’ll need to activate your NetGuard card as soon as you receive it. Just log in to Internet Banking using your access number and password, then follow the on-screen instructions.

Learn more about NetGuard