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Changing your password

You can change your password at any time in Internet Banking or Mobile Banking. If you have the option of logging in without NetGuard turned on as a feature then all you need to have on hand is your NetGuard card to make the change. 

To change your password in Internet Banking: 

  1. Click Menu in the top left corner of the main page
  2. Click on Settings
  3. Under the heading Security, click Change password
  4. NetGuard will open a pop up window. Enter the coordinates from your NetGuard card and click Continue
  5. Enter your Current password 
  6. Enter your New password 
  7. Click save

There are different instructions available if you have forgotten your password and need to reset it.