Car insurance
Protect your vehicle if it’s damaged by fire, stolen, or if you have an accident. Roadside Rescue is an optional benefit that can be added to any car insurance policy.
Insurance
Protect yourself and the people and things you care about most. We partner with specialist insurers to help manage all your insurance needs.
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Insurance options
Car insurance
Home insurance
Protect yourself against sudden and accidental damage to your home. Includes cover for temporary accommodation if you need it.
Contents insurance
Cover for the contents of your home including valuables such as jewellery, cameras, art, or sports equipment, in case they’re lost, stolen, or damaged.
PremierCare insurance changes
PremierCare insurance is no longer available for new customers. IAG will transition existing PremierCare policies to new policies as they come up for renewal. This will start in January 2026. The new insurance policies will provide enhanced online features and functionality to manage your insurance policies. Policyholders will receive communications about their new policies before they are moved from their existing ones. If you replace or make changes to your PremierCare insurance before then, you may move to a new policy. For any queries relating to PremierCare insurance, please call the IAG team on 0800 808 618.
Earn BNZ Points to spend on rewards
If you pay your insurance premiums with a BNZ Advantage credit card, you’ll earn BNZ Points^ which can be redeemed for rewards such as travel, eGift cards, or cash back.
Manage your insurance online
Manage your insurance online by logging in to the BNZ app or Internet Banking.^If you don’t have access to Internet Banking, find out how to register.
Once you’ve logged in you’ll be able to:
- request a call back from an insurance specialist
- get a quote or buy insurance (home, contents, car, or landlord insurance)
- update your sums insured, excess amount, and optional benefits
- make a premium payment or change your payment plan
- make a home, contents, car, or landlord insurance claim
- view and download your insurance documents.
For travel insurance, visit the BNZ travel website for a full list of benefits, and to confirm your cover eligibility or an upcoming international leisure trip.
Support for existing customers
We partner with specialist insurers, IAG, Partners Life, and AIG, to provide you with tailored insurance products. As the insurers, our partners are responsible for managing your policies, handling claims, and offering support.
General insurance
- Claims can be made online, or by calling the IAG claims team on 0800 248 888.
- General enquiries or payment queries, call the IAG team on 0800 808 618.
Life insurance
We no longer provide life insurance. If you had a policy with us, you’ll need to contact Partners Life for all queries including claims.
Travel insurance
Visit bnztravel.co.nz, or call the BNZ travel insurance team at AIG.
Insurance help and support
If you’re not sure what cover you need, call us on 0800 275 269.