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Re-fixing your home loan online

If you’re 60 days away from re-fixing, you may be able to choose a new fixed rate and fixed term period online.

Steps to re-fix online

  1. Log in to your Internet Banking or your Mobile Banking app. 
  2. Click your home loan account.
  3. If you’re eligible to re-fix online, the Choose a new rate option will be visible. If this option is not visible, you’ll be able to arrange a callback to speak with one of our advisors.
  4. After clicking Choose a new rate, a new window will open. At the top of this window you will see your existing rate and term. In the table displayed you’ll see a list of term and rate options. 
  5. Select a term and rate option from the table and click Next to continue.
  6. Choose your repayment preference and click Next to continue.
  7. Check the email address we have on record for you is correct. You can update your email under Settings in the menu. 
  8. Read over the terms and select Agree and continue.
  9. Review your new rate and term and Confirm

Details of your new fixed rate and fixed term will show in your home loan account. A copy will also arrive by email.