Help & Support

Change of address or occupation

Relocating or changing jobs? Make sure you update your details PDF 117KB.

Automatic Payments

You can set up and manage automatic payments in internet banking, and in mobile banking. Or, if you prefer, you can fill out a form to set up and amend automatic payments (APs) PDF 114KB and send it to us.

Direct Debit form

Setting up a direct debit authority PDF 87KB for Credit Card payments and advanced personal loans. 

Address to mail Direct Debit form

FreePost 331,
PO Box 3000,

Reconciliation Table

Reconcile PDF 142KB your cheques and unprocessed deposits.