Help & Support
Change of address or occupation
Relocating or changing jobs? Make sure you update your details PDF 117KB.
You can set up and manage automatic payments in internet banking, and in mobile banking. Or, if you prefer, you can fill out a form to set up and amend automatic payments (APs) PDF 114KB and send it to us.
Direct Debit form
Setting up a direct debit authority PDF 87KB for Credit Card payments and advanced personal loans.
Address to mail Direct Debit form
PO Box 3000,
Reconcile PDF 142KB your cheques and unprocessed deposits.