Easter and Anzac Day opening hours

BNZ branch opening hours

Easter holiday weekend

All of our branches will be closed on Friday 19 April and Monday 22 April except for the following, which will have reduced opening hours:

Branches that are usually open during the weekend, but will be closed between Friday 19 April and Monday 22 April 2019:

Anzac Day

All of our branches will be closed on Thursday 25 April for Anzac Day except for the following, which will have reduced opening hours:

Contact centre

The BNZ contact centre (0800 275 269) will be open 9am - 6pm on the following days:

  • Friday 19 April
  • Monday 22 April
  • Thursday 25 April

On all other days, usual hours apply:

  • Monday - Friday : 8am - 8pm
  • Saturday - Sunday: 9am - 6pm

Lost and stolen cards

If your card is lost or stolen, or you’ve been a victim of card fraud, you can call 0800 735 901 (or call us collect from a land line from within New Zealand or overseas +64 4 473 5901).

This number is available 24/7 as usual.

Payment processing times

Payments to BNZ accounts

Payments made between accounts and to other BNZ customers in Internet Banking and Internet Banking for Business will be processed as usual.

Payments to other banks

Payments due to be processed between Friday 19 April and Monday 22 April will be processed Tuesday 23 April.

ATM locator

Use our locator to find a BNZ ATM near you – including those that accept deposits.

BNZ Partners and Business Partners Centres

BNZ Partners will be unavailable and the Business Partners Centres will be closed on:

  • Friday 19 April
  • Monday 22 April
  • Thursday 25 April

Small Business Team

The Small Business Team will be unavailable on:

  • Friday 19 April
  • Sunday 21 April
  • Monday 22 April
  • Thursday 25 April