Help & Support


Ordering change for your business

How to order change

  1. Download the change order form PDF 83KB
  2. Print the form.
  3. Fill out the form, clearly stating what denominations you need and your payment method.
  4. Sign the form.
  5. Give the completed form to a BNZ branch - in person or by email.

Payment options

If you choose to pay by direct debit, the branch will be able to process the order in advance and have it ready by the time you want to collect it.

If you choose to pay by cash or card at the branch without pre-ordering, you might need to wait while our team prepares the order.

Regular orders

Contact your local branch if you’d like to arrange a regular order. If you make any changes to your regular order, you’ll need to submit a new form.