To give users permission to use International Services, go to the 'Administration' tab of your Internet Banking for Business site (you need to be an Administrator with Manage Users Permissions).
find the user you want to make changes to
select ‘Edit’ from the ‘Actions’ column
click on ‘Customise Permissions’ at the bottom of the page
make changes to the ‘International’ and ‘Payee Payer Maintenance’ sections
click on ‘Next’
click on ‘Submit’ then ‘Finish’.
The user will need to log out and log in again for changes to take effect.