A passion for people

Whether it’s helping parents budget for a growing family, seniors stay safe online, or planting trees in a local park, we’re supporting our communities in whatever way we can.

Together, we’re doing good things

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Helping communities with Closed for Good

Every year we close our doors for one day to lend a hand out in the community. This year Closed for Good is on Wednesday 8 August and we’re helping kindergarten-aged children, teenagers, and seniors with some financial know-how using specially designed interactive tools. 

Doing your banking on Wednesday 8 August
Our stores and Partners Centres will be closed all day, but you’ll still be able to get your banking done using ATMs, Internet Banking, our Mobile Banking app, or telephone banking.

Learn more

Financial support

Providing financial support

Our Community Finance initiative offers fee-free, low-interest and no-interest loans to families on low incomes.

Many of the loan applications are for cars, so people can get to work, or for unexpected dental bills or essential household items.

Find out more

Keep track of what we’re up to in The Good Report

We’re passionate about helping community organisations, and we were proud to support some great initiatives last year.

See what we got up to with I Got Your Back Pack, Community 101, and Best Foot Forward in The Good Report.

Making banking accessible to everyone

Educating communities

We work with the Commission for Financial Literacy and Retirement Income and organisations like Age Concern, to help provide resources and education to communities that need it.

Enhancing our services

We’ve made our ATMs, stores, and office buildings wheelchair accessible, and endeavour to provide services and facilities that are accessible for hearing and vision-impaired customers.

Improving standards

Together with the New Zealand Bankers’ Association and other New Zealand banks, we've supported the introduction of voluntary guidelines to meet the needs of elderly and disabled customers.

How can we help?

If you have an idea for how BNZ could do more, or would like to hear more about our work with the community and the environment, please get in touch.

Email us