A passion for people

Whether it’s making banking services and advice accessible to everyone, or helping New Zealanders stay safer online, we’re supporting our communities in whatever way we can.

Scam Savvy Week, 26–30 August

Scammers take advantage of good people. That’s why this year we’re helping New Zealanders to get scam savvy so they can feel safer online.

Join our team at BNZ branches and selected shopping centres throughout the country, to find out how to identify scams, what to do when you identify them, and what to do if you’ve been scammed.

Together, we’re doing great things

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Providing financial support

Our Community Finance initiative offers fee-free, low-interest, and interest-free loans to families on low incomes.

Many of the loan applications are for cars, so people can get to work, or for unexpected dental bills or essential household items.

Find out more

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Mobile BNZ is bringing banking to your community

We get that it’s not always easy to see a banker in some New Zealand towns, so we’re piloting Mobile BNZ, a cashless mobile branch that’s travelling around the Manawatu region. The team can give advice on managing your everyday finances, help with using our online tools, load PINs, open accounts, do financial health checks, and provide access to BNZ’s Community Finance programme.

Email us to see when we’ll be in a town near you and make an appointment. The bus is not wheelchair or pram accessible, so customers with accessibility needs should get in touch to arrange to meet in a place that suits them.

Email us

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The Good Shop

We’ve teamed up with The Salvation Army and other great Kiwi organisations to get The Good Shop, a mobile store, on the road in three communities across New Zealand.

The Good Shop offers an ethical alternative to existing mobile shopping trucks. It provides access to quality goods with interest-free finance options, alongside practical financial advice to those who need it most.

Visit salvationarmy.org.nz

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Helping New Zealanders of all ages to be financially secure 

Through specially designed interactive digital tools, we’re helping New Zealanders grow their financial know-how, and increase awareness of scams and how to avoid them, so they can stay safer online.

More about BNZ Great Things

Making banking accessible to everyone

Educating communities

We work with the Commission for Financial Literacy and Retirement Income and organisations like Age Concern, to help provide resources and education to communities that need it.

Enhancing our services

We’ve made our ATMs, stores, and office buildings wheelchair accessible, and endeavour to provide services and facilities that are accessible for hearing and vision-impaired customers.

Improving standards

Together with the New Zealand Bankers’ Association and other New Zealand banks, we’ve supported the introduction of voluntary guidelines to meet the needs of elderly and disabled customers.

How can we help?

If you have an idea for how BNZ could do more, or would like to hear more about our work with the community and the environment, please get in touch.

Email us