Help & Support

  1. Business
  2. Help and support
  3. Client Fund Service
  4. Registering

Registering for Client Fund Service

How to register for Client Fund Service

  1. Contact your BNZ relationship manager to check that you have the correct bank accounts loaded to register for Client Fund Service.
  2. Read our Client Fund Service terms and conditions before registering.
  3. Complete the online registration form, print it out and have it signed by all account owners.
  4. Post or fax the form to us.

Once your application has been verified by the Bank, normally within two business days of being received, your Administrator will receive an email confirming your registration.

You’ll receive a NetGuard token approximately five business days later. Once your Administrator has activated your token, you’ll be able to log in to Client Fund Service and set up your PIN.

Completing the online registration form

To complete the online registration form you’ll need the name, phone number and email address of the person who will act as the first ‘Administrator’ for your Client Fund Service. For your security, this person must be an account owner or account signatory.

If you need help while completing the online registration form, the ‘Help icon’ on each page will provide you with more information. Alternatively, contact your BNZ relationship manager.

Enable JavaScript

The Client Fund Service application needs JavaScript to make sure certain functions work correctly. If you have JavaScript disabled, you can enable it in your browser’s internet options. If you’re not sure how to do this, please refer to your browser’s help content.

Assign an Adminstrator

You’ll need to decide who will be your Administrator. This person will be responsible for managing access to Client Fund Service. For your security, the Administrator must be an account owner or an authorised signatory.

When completing the online registration form, the Administrator must choose a User ID and temporary password. These entries must meet certain criteria.

  • User ID must be 3-8 characters and can contain both letters and numbers.
  • Temporary password must be 6-8 characters in length, contain upper and lower case letters, and numbers.
Remember your password

Make sure you remember the temporary password as you’ll need this for the final stage of the registration process. For security reasons, we don’t keep a record of it.