Help & Support


Increase or decrease your limit

The minimum limit for a Classic card is $500, and $8,000 for a Platinum Visa.

How to request an increase to your limit:

In Internet Banking:

  • Click on your credit card.
  • In the credit card screen, select ‘View details’.
  • Click on ‘Apply for increased limit’. This option will only be available if your card is eligible for an increased limit. 

Alternatively, you can complete this form online.

How to decrease your limit:
  • Send us a secure message through the ‘Contact us’ option in Internet Banking 

You can also ring us on 0800 275 269 or visit us in store to change your credit card limit.