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Registering and activating your account

Follow the simple steps to register for Internet Banking, activate your account, and download the BNZ app.

Alternatively, you can follow the instructions by downloading our quick reference guides below, or watch our video.

Step 1: Register for Internet Banking 

a) Online using your email

You’ll need to know:

  • the email address connected to your BNZ account
  • your BNZ customer access number (found on the back of your Eftpos, debit, or credit card)

Register now

b) On the phone or in a branch

Step 2: Verify your identity

When you register for Internet Banking we’ll send you a NetGuard card, which you can use to confirm your identity when logging in. Alternatively, you can use the BNZ app on your smartphone.

a) Using the BNZ app

We recommend downloading the BNZ app, so you can use it to confirm your identity alongside your access number and password. You can use the BNZ app straight away, instead of your NetGuard card.

Download and set up the app

b) Using your NetGuard card

You’ll need to activate your NetGuard card as soon as you receive it. Log in to Internet Banking using your access number and password, then follow the on-screen instructions.

Learn more about NetGuard

Watch our video

Watch our video on how to register for Internet Banking using your email address. You’ll also about learn tips for using Internet Banking, and different ways to identify yourself when logging in.