Help & Support

Using RealMe at BNZ

RealMe logo

RealMe® is a secure online identity verification service provided by the New Zealand Government and New Zealand Post. A verified RealMe account lets you prove your identity online with participating organisations, including BNZ.

How to use RealMe at BNZ

If you’ve verified both your identity and address with RealMe, you can open a transaction or savings account online^ and start using it straight away. This means you won’t have to visit us in store to prove your identity.  We’ll also confirm your account details by email. 

Benefits of using RealMe at BNZ

  • You can open an account online and start using it immediately.
  • You won’t have to go in store to prove who you are. 
  • It keeps your identity safe when you apply online.

Get set up with RealMe 

Go to  and create an account.

Small Print

  1. Account opening, lending criteria, terms and fees apply.