Internet Banking

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Reset your Internet Banking password

You can reset your password:

in the Settings section of the BNZ Mobile app
using your credit card details
using your Telephone Banking PIN
at any BNZ branch, or
by calling 0800 275 269.
(Call +64 4 931 8209 from overseas, charges apply.)

Full details, Standard Terms and Conditions (which include terms and conditions for Term Deposits), our current Disclosure Statement and Qualifying Financial Entity Disclosure Statement may be obtained from any BNZ store and this website. BNZ Authorised Financial Advisers' disclosure statements are available on request and free of charge. © Bank of New Zealand 2001-2019. Use of the information on this page is subject to our Terms and Conditions.