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Switch your banking to BNZ

Making the transition to BNZ banking quick and easy

More detail

Choose how you want to switch

Whether you want to switch your everyday bank account, credit card, or home loan, we can help. We can do it all for you through our dedicated switching team or you can manage the switch yourself.

Get a refund when you switch

When you open a new BNZ transaction account we will refund your payment establishment fees1 for the first three months. You’ll need to take a refund voucher into your nearest BNZ store to claim this offer. Print off the refund voucher PDF 476KB or ask for one in store. You are entitled to this offer whether you choose to manage the switch yourself or let us do the switching for you.

Earn rewards when you switch

You can collect Fly Buys Points2 and Air New Zealand Airpoints3 dollars on selected BNZ  home loans, credit cards and insurances.

Give your finances a health check

Changing banks could be a good time to review all of your financial needs. Talk to us further about how we can help on 0800 ASK BNZ (0800 275 269).

 Let us manage the switch for you

We have a dedicated switching team to make the switch to BNZ Banking easy. After you have opened up a new  BNZ transaction account, the switching team will take over and switch everything over for you. They will communicate with your old bank on your behalf, move all of your outgoing payments and direct debits to your new account, and close your old account(s).

Step 1: Open a new BNZ transaction account

Apply for a new BNZ transaction account at any BNZ store or start the application process online or through our BNZ mobile app. To get a BNZ transaction account, you will need your IRD number and two forms of identification (one with a photo).

You can also register for telephone and Internet banking, so you have easy access to your account.

Step 2: Tell the relevant people you have a new bank account

Tell your employer(s), and/or anyone else who transfers money to your account(s), your new bank account details. This includes your tenants (if you are a landlord), anyone you own shares with, IRD, Work and Income New Zealand, or any other creditors.

You can download a letter template DOC 24KB that helps you tell employer(s) and/or other people you receive money from, your new account information.

Step 3: Complete a Switching Bank request

Once you have opened your new BNZ transaction account, ask for a switching bank request form at your nearest BNZ store. Once you have completed the form, take it back into a store, and the switching team will take over!

 Manage the switch to BNZ yourself

Step 1: Open a new BNZ transaction account and tell the relevant people you have a new bank account

To manage the switch to BNZ Banking yourself, start with completing Steps 1 and 2 of ‘Let us manage the switch to BNZ for you’ above.

Step 2: Set-up your automatic payments

Make a list of all your outgoing payments from your old account(s). Once your new BNZ transaction account is set-up, you will need to set-up any outgoing payments that you need.

Tip

Look back over the transaction history of your old account(s) on Internet banking to find out all the people who pay money into your account(s) and all the people you pay money too. You could also check through your paper statements or ask your old bank for a list. You should look back over 13 months so you don’t miss any annual payments.

Setting up your automatic payments and bill payments

You can set up all your automatic payments and bill payments through Internet banking if you have registered for Internet banking.

Alternatively, we can set up your payments for you. Bring a list of your payees into your nearest BNZ store. For each of your payees you will need their account number and their name, as well as any references or details to be included on their statements. For any automatic payments, you will also need the date of your next payment and the frequency of the payments.

Setting up your direct debits

To move your direct debits to your new account, you will need to contact each of the companies you have a direct debit with individually to tell them your new details.

Don’t forget, when you open a BNZ transaction account, we will refund your payment establishment fees1 for the first three months. You’ll need to take a refund voucher into your nearest BNZ store to claim this offer. Print off the refund voucher PDF 476KB or ask for one in store.

Step 3: Close your old account(s)

Once all your payments and direct debits are set up and your ‘in-coming’ money has been redirected to your new BNZ transaction account, you will need to cancel any payments you had at your old bank.

Note: It’s a good idea to leave a little bit of money in your old account(s) until you close them, just in case you need to pay any remaining fees.

Lastly, transfer any remaining balance to your new account and close your old account(s).

Tip

You can use this checklist to help you keep track of what you need to do to manage the switch to BNZ Banking yourself.

If you need any help, simply call us on 0800 275 269 (0800 ASK BNZ), or visit us in store.