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Mon-Fri: 8am-8pm
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Sat-Sun: 9am-4pm
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Public holidays: 9am-4pm
From overseas, call +64 4 931 8209 (international toll charges apply).
If you’re sending documents to a branch or other BNZ location, use a courier service, not standard mail. NZ Post is unable to deliver mail to certain addresses, and we may not receive your documents.