Branches are open
Before you visit a branch, use our branch and ATM finder to check the branch information, as open branches and operating hours may change.
Even with our additional measures, please do not use our branches if:
- you have been diagnosed with, or are awaiting results from being tested for COVID-19 (coronavirus)
- you have been in contact with any known, or suspected cases of COVID-19 in the past 14 days
- you have returned from travelling overseas, or been in contact with anyone else who has returned from overseas, in the past 14 days
- you have any symptoms associated with COVID-19 (for example, cough, sore throat, fever, shortness of breath, sneezing or runny nose, or loss of sense of smell).
All Partners Centres are open for customers. You can book a space at a Partners Centre online.
More ways to do your banking
We have a range of services, outside a branch, to help you limit contact and allow us to practice social distancing.
ATMs and Smart ATMs
Send us a secure message in Internet Banking or the BNZ app.
For telephone banking, call us on 0800 275 269.