Visiting us in branch

Please do not come in to a branch if:

  • you, or a member of your household have been told by the Ministry of Health or Healthline to self-isolate
  • you are waiting on COVID-19 test results
  • you are feeling unwell or have any flu-like symptoms.

When visiting the branch, you will need to wear a face covering whenever possible.

Branch operating hours

Due to the ongoing COVID-19 situation, we have temporarily closed some branches as our staff support increased demand in other channels. We may close a branch or adjust opening hours with minimal notice, due to our staff being sick or isolating at home.

Before visiting us in branch, please check our branch and ATM finder. If your branch is closed, we’ll show you the closest open branch or ATM in your area.