You should check that your smartphone is compatible with PayClip and has the right version of its operating system.
PayClip is designed to work with:
- All Apple™ smartphones that support the two most recent iOS operating system
- All Android™ smartphones that support Android 4.2 and above
PayClip works best on smartphones with a screen size of four inches and greater.
Note: The PayClip app has not been optimised for tablets but it should work if the device is using the compatible operating system (see above).
How to check if your smartphone is compatible
For Apple™ smartphones:
- Go to 'Settings'
- Select 'General' then 'About'
- Look for 'Version' - this number is your operating system version.
For Android™ smartphones:
- Open your smartphone's settings
- Scroll to 'About Phone'
- Look for 'Android Version' - this number is your operating system version.
Contact us if you need help
If you have questions or need help call 0800 729 254 or visit us at your nearest branch.