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Mobile banking at your fingertips: BNZ launches Touch ID for its mobile app

Media release
24 June 2015

BNZ is poised to offer its customers the choice to use Touch ID – the fingerprint scanning technology built into Apple’s newest devices*– to log in to its personal mobile banking app.

BNZ’s head of digital, Stephen Bowe said Touch ID will offer customers an easier way to use the bank’s award-winning mobile app.

“Mobile is the number one digital banking channel used by BNZ customers. Last year, there were 57 million mobile interactions, so we’re always looking at technologies to create a better experience.

“Our customers expect easier and faster ways to access their banking information. Touch ID delivers that without compromising security.”

Touch ID will be included in an app update for iOS, and customers will be asked if they’d like to switch their login to ‘Touch ID’ instead of a traditional password.

In addition, the update gives all customers on iOS the option to log in with a 5 digit PIN, instead of a long-form password.  

Android users will also be able to update their mobile banking app to access their accounts via a five digit PIN in the coming weeks.

Customers with an Apple Watch will find their iOS app has been updated to make it possible to see account balances on their Apple Watch. 

Touch ID will be available to BNZ customers using iOS in July.

*iPhone 5s, iPhone 6, iPhone 6 Plus, iPad Air 2 and iPad Mini 3