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Available Mon–Sun, 6:30am–11pm.
All services and products.
0800 275 269
(0800 ASK BNZ)
+64 4 931 8209*
Complaints and feedback
Please let us know if you have any feedback, suggestions, or complaints. If you feel that we have been unable to resolve your complaint, you can call the resolve team.
Available Mon–Fri, 9am–5pm.
Phone (free): 0800 788 999
From overseas: +64 9 924 9241*
*International toll charges apply.