Travelling with your card
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When travelling anywhere in the world, important things to remember
are:
ATM Locator Guide
Whether you choose a BNZ Visa, BNZ American Express Card or BNZ MasterCard,
your credit card will be welcomed throughout the world^. Use these
worldwide locators to find your nearest ATM:
If you want to use your card at ATMs, you will need to arrange
a PIN. If your card is lost or stolen whilst travelling, please
contact us immediately. If your card has chip technology, you
must have a PIN.
Important
Information:
Using your card in the UK and Europe
BNZ would like to reassure cardholders that they should not
be turned away by UK and European merchants because they are
not transacting with a 'chip and PIN' or 'smart' card.
In the UK, almost all magnetic strip cards have been upgraded
to 'chip and PIN' or 'smart' cards. While UK chip and PIN cardholders
must use the PIN on their card after 14 February 2006, overseas
cardholders will not be affected and will still be able to sign
for purchases when using non-chip and PIN cards.
There have been isolated reports of some New Zealand card
holders being told by merchants in the UK and Europe that if
they do not have a 'chip and PIN' or 'smart' card they will
not be able to use their cards. If you find that a retailer
is not willing to accept your card, you should urge them to
insert the card into the terminal. The terminal will read the
card and will instruct the retailer to ask for your signature.
If the retailer still refuses, BNZ recommends that cardholders
contact the Bank: within New Zealand 0800 800 667
or from overseas +64 4 470 9201.
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Insurance
and fees: