Service charges

Where applicable Service Fees may be charged in addition to Account Fees and are subject to change without notice.

 Service Fees
Automatic Payments
Establishment and amendment fee - staff assisted $5.00
Establishment fee - Internet Banking and Internet Banking for Business $5.00
Amendment Fee - automated Telephone, Internet Banking, and Internet Banking for Business $3.50
Bill Payments
Payee establishment and amendment fee - staff assisted $2.50
Payee establishment and amendment fee Internet Banking and Internet Banking for Business $0.50
Direct Debits
Establishment and amendment fee $5.00
Telephone Banking
Registration No charge
High user call charges
No charge for the first five calls each month¹
A Telephone Banking (IVR) high user charge is applicable on your sixth and subsequent calls
$0.50 per call
Internet Banking
Registration No charge
NetGuard Card No charge

Account Alerts

     Mobile phone via SMS text

     

     Email

 

$0.25 (per Account Alerts charged monthly¹. No charge to TotalMoney accounts)

No charge

Internet Banking Transactions Account Fees apply for all payments made within Internet Banking. Fees vary depending on your Account type.
Internet Banking for Business
Registration
Monthly service fee
No charge
$10.00
Netguard Token No charge
Eftpos Card and Flexi Debit Visa
Replacement of lost or damaged cards $15.00
Withdrawals from an overseas ATM
In addition, the rate of exchange shown on your statement for converting each overseas ATM withdrawal into New Zealand dollars includes a margin added by Visa International Service Association of 1% of the New Zealand dollar value of your withdrawal. It also includes BNZ's Currency Conversion Fee of 1.25%. From 1 May 2005 you will be charged a single BNZ Foreign Currency Service Fee of 2.25% of the New Zealand dollar value of your overseas ATM withdrawal.
Both the converted amount of your foreign currency transaction and the Foreign Currency Service Fee will be included in the New Zealand dollar amount of and in the rate of exchange shown on your statement for each transaction, An Account Fee also applies.
$7.50
ATM Recovery Fee
Applies to all transactions (including transfers and balance enquiries) made at any ASB, ANZ, HSBC, Kiwibank, National Bank or Westpac ATMs
$1.00 per transaction
Overseas postage fee $2.00
Flexi Debit Visa Annual Card Fee $10.00
Flexi Debit Visa Overseas over the counter cash withdrawal fee $7.50
Bank Cheques $6.00
Service and Investigative Charges
Stop payments (cheques) $25.00
Special answers (plus courier and taxi charges) $25.00
Replacement statement $5.00 per statement
Certificates of balance $25.00 per certificate or $75.00 per hour
Transaction research fee
                    - Image fee
                    - Research fee

$7.50 per item
$15.00 per item or $60.00 per hour
Auditors Confirmation report $40.00 min or $75.00 per hour
Transaction Service Fees (In addition Account Fees may apply)
Cheque clearance (non personal accounts only)
Based on the total number of cheques banked per day
$0.25 per cheque
Cash handling (non personal accounts only)
Cash handling fees are calculated per account suffix for all cash transactions totalling $5,000 or more per day
No charge for MyMoney for Business accounts
Cash transactions less than $5,000 per day No charge
Teller assisted cash deposits $0.50 per $100
Deposits using Express Deposit Tower, business deposit unit, ATM, Express Link $0.25 per $100
Teller assisted cash withdrawals $0.25 per $100
Staff assisted printout (up to last 25 transactions) $1.00
Other Bank processing charges
Cash deposits into Non BNZ accounts
Cheque deposits into Non BNZ accounts
Non BNZ customer request for change in denomination of money (for example, changing a $100 note into $1 coins)
$5.00 per $1,000 (min $5)
$1.00 per item (min $5)
$5.00 per $1,000 (min $5)
International fees
Per currency/transaction. Account Fees and Overseas Bank charges may apply
International cheques
Issue - next day delivery $20.00
Stop payment $25.00
Repurchase $10.00
International transaction research $15.00 per item plus
$10.00 per message  (minimum for each bank involved)
Travel Funds
Issue of Foreign cash 1% minimum $10.00
FX fee for withdrawing Australian Dollars from an ATM $5.00
Foreign Currency Account Cash Handling
Deposit Foreign cash to Foreign Currency Account 2% per deposit over $250.00
Withdraw Foreign cash from Foreign Currency Account 1% minimum $5.00
Telegraphic Transfers (TT)
Outward (BNZ sends TT):
Issue
In addition overseas correspondents may charge a fee for processing the TT. Unless you instruct BNZ that the Charges Our fee is to apply, then any overseas correspondent’s fees will be deducted from the payment to the beneficiary or charged to you by us if the overseas correspondent has charged us directly for this service. Beneficiary bank charges may still apply.
$25.00 
Charges Our
This is charged by BNZ in lieu of any overseas correspondent charges for processing the TT. This fee will be added to your Telegraphic Transfer Issue fee (and appears as one fee on your statement). Beneficiary bank charges may still apply.
$25.00
Inward (BNZ receives TT):
Credited to a BNZ Account $15.00
Credited to another bank $25.00
Uplifted in cash $25.00
TTs received via another New Zealand Bank
TTs received via another NZ bank (processing bank) may be subject to fees
that differ from those outlined above.
Clean collections
Items sent on collection 0.25% mimimum $50.00
Registered Airmail charge $7.50
Courier charge $14.00 - $50.00
Depending on country item being sent to for collection
Money Transfer Service Fees
Direct credits
Schedules - base fee
Plus
$10.00 per batch
$0.50 per payment
PC Business Banking (business only) $0.20 per payment
Internet Banking for Business $0.30 per payment
Direct debits
PC Business Banking (business only) $0.20 per payment
Same-day Cleared Payments
Cost per transaction
Written application $25.00 no notification
$25.00 with notification
Via Internet Banking for Business $5.00 no notification
$5.00 with notification
Via PC Business Banking $5.00 no notification
$5.00 with notification
Notification for incoming payments Free
Remittance Processing
Cheque Post (business only) P.O.A³ (business only)
Security / Loan Documentation
(In addition to standard loan fees)
Arrange Loan against Life Policy $25.00 per policy
Preparation of Chattels $50.00
Preparation of Deed of Lien $25.00
Discharge of Mortgage / Debenture / General Security Agreement $100.00
Execution of Memorandum of Priority of Mortgage
(Not at the Bank's instigation)
$100.00 per memorandum
Partial Discharge of Mortgage / Debenture / General Security Agreement $100.00 per deed
Any other Deed or Security advice
(including surrender of Life Policy)
$50.00
Miscellaneous Fees
Faxing:
Local
National
International
International Postage
Photocopying

$2.00 per page
$3.00 per page
$7.50 per page
$2.00
$0.20 per page

 

If you would like more information on any of the services above, please send us an email with your query or phone us any time on  0800 ASK BNZ (0800 275 269).