Public notices

Important information for BNZ customers.

Changes to BNZ Terms and Conditions for Flexi Debit Visa Cards

A number of changes are being made to BNZ's Terms and Conditions for Flexi Debit Visa Cards PDF 557KB. The changes to the terms and conditions will take effect 29 May 2012.

The updated terms and conditions can be obtained via this website, from any BNZ store, or by calling BNZ on 0800 275 269. A summary of the changes is set out below.

BNZ Flexi Debit Cards from 29 May 2012 will be issued with a dual interface chip which means that these cards will be able to be used to make payments either via contact technology (i.e. with the ability to insert the card or swipe the card depending on the terminal) or via contactless technology (i.e. holding your card in front of a contactless reader for certain transactions). The terms and conditions are being amended as a result of the above changes.

The following new clauses have been added to the terms and conditions:

  • Contactless Purchase (Definition)
  • Contactless Reader (Definition)

Changes have been made to the following clauses of the terms and conditions:

  • EFTPOS (Definition)
  • Nominated Account (Definition)
  • Clause 1.2 (Card Security)
  • Clause 1.5 (PIN Selection)
  • Clause 2.2 (Nominated Account)
  • Clause 2.3 (Debiting Accounts)
  • Clause 6.1 (Liability)
  • Clause 10.3 (Chargeback Right)
  • Other miscellaneous changes

Disclosure Statement, Qualifying Financial Entity Disclosure Statement may be obtained free of charge from any BNZ store.

Change of Service Fees for Bill Payments

Effective 25 May 2012:

  • The staff assisted payee establishment and amendment Service Fee will increase to $5; and
  • There will be no Service Fee charged for payee establishment and amendment of Bill Payments via Internet Banking and Internet Banking for Business.

Change of Service Fee for Internet Banking Bill Payments

Effective 27 April 2012, there will be no Service Fee charged for making amendments to the Bill Payment Particulars, Code and Reference fields of Bill Payments via Internet Banking.