Common questions about eFX dealing
How do I log in to eFX Dealing?
Follow these easy steps:
- Log in with your user name and password
- Click on Dealing Centre
- Click on Start eFX Dealing
- The eFX Dealing main window will display
When I log in to eFX Dealing, I cannot see any rates. Why?
You need to set up a new rates panel. On the Rates tab, click New, add a Setup name then add the currency pairs you wish to view.
How do I initiate a deal?
Click on the currency pair you require on the rates screen. Populate the displayed template screen with specific deal information:
- Product
- Currency Amount
- Settlement date
Then, click on "Request Rates" to request price
The Manual Rate Intervention quoted me a rate, then cancelled it before I could respond. Why?
It may be that some market aspects of the trade have changed; re-submit your request.
How will I know the Contract Number?
You will see the assigned eFX Deal Number at the bottom of the template on immediate booking of a trade. It is also on your deal acknowledgement. The assigned trade number will appear on your Deal Log (Blotter) later that day. In the Deal Log this will appear in the "Contract No." column.
How do I look up a deal?
To locate a deal, open the Deal Log (Blotter) and do an Archive search. If you know the Deal ID, enter the number into the field and select 'Search Log'. If not, choose a date range the deal would have fallen in (taking GMT in to account) and select 'Search Log'.
How do I do an HRR extension or early take-up (predelivery)?
Locate Deal in Deal Log (Blotter), right click and select HR Extension (approval is required) or HR Early Takeup (Predelivery). Complete the required details on the displayed screen.
What are the cut-off times for completing extensions to existing transactions maturing today?
| Deadlines are: | Wellington (NZ Time) |
|
| AED, BHD, FJD, HKD, INR, JPY, KWD, MXN, PGK, PHP, PKR, SBD, SGD, THB, TOP, VUV,WST |
UAE Dirham, Bahraini Dinar, Fiji Dollar, Hong Kong Dollar, Indian Rupee, Japanese Yen, Kuwaiti Dinar, Mexican Peso, Papua New Guinea Kina, Philippine Peso, Pakistan Rupee, Solomon Is. Dollar, Singapore Dollar, Thai Baht, Tonga Pa'anga, Vanuatu Vatu, Samoa Tala |
13:30 |
| AUD, CAD, CHF, DKK, EUR, GBP, NOK, NZD, SEK, USD, ZAR |
Australian Dollar, Canadian Dollar, Swiss Franc, Danish Krone, Euro, British Pound, Norwegian Krone, New Zealand Dollar, Swedish Krona, United States Dollar, South Africa Rand |
16:30 |
| XPF | Pacific Franc | TOM |
When I go to a Time Option Forward, that I wish to take-up within the "window" of the option, should I ever use the HRR Early Takeup capability?
No, in these instances, use the Time Option Takeup link; only use the HRR Take-up Trade link when you are delivering on a date outside the Time Option window.
I want to review the details of the near leg of a swap. Where do I find that detail and how do I keep track of these maturity dates?
The details of both legs are shown on the systems deal acknowledgement. To view the acknowledgement, locate the deal in the Deal Log (Blotter), double click on the deal then select 'Print'.
What is the "Memo" button for? When should I use it?
The Memo button will activate a window which permits the entry of free-format text. To assist in the processing of your transactions, we recommend that prior to submitting each rate request, you insert details of the transaction type (T/T, L/Credit number etc) or your own invoice reference numbers. This information will be displayed on the eFX Dealing acknowledgment.
How does the security work?
Data is moved from your computer across the Internet to our computers in data "envelopes", known as packets. When these packets arrive we re-assemble them to understand the message. To ensure that no-one can read our communication we encode, or encrypt, every packet that is sent so that only we can read each other's message. This is achieved by using a digital certificate in combination with Secure Socket Layer technology. In effect, these digital certificates are electronic identities or signatures on the system; it is like we have a unique padlock on each of these packets which only we can open because we have the unique key to the lock.
Can anyone copy or steal my Digital Certificate?
Your digital certificate has two parts referred to as a public and private key. Your public key is available in the public domain to verify your identity, but your private key is held on the hard drive of your computer so you control access. It is important to maintain security of your private key by using password protection of your private key, access controls to products or operating systems, virus protection and firewall protection.
