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Phone Banking

You can do your banking over the phone, whenever and wherever you need to.

Phone banking is secure - just use your Access Number and personal 5-digit PIN to ensure no one else can access your details. Registration is free and comes with a step-by-step guide to Phone Banking.

Features:

  • Transfer money between BNZ accounts
  • Enquire about your balances
  • Review recent transactions for each account
  • Organise to pay bills up to 12 months in advance right up to the day they’re due
  • Order statements and cheque or deposit books
  • Get the latest information on interest rates or foreign exchange

Apply Now

Call 0800 ASK BNZ (0800 275 269) to speak with a Customer Solutions Adviser.

If overseas, call +64 4 931 8209 (International toll charges apply)

Read our Terms & Conditions

 

Tips

  • 5 free calls a month – so make as many transactions as you can with one call2
  • Never tell anyone your PIN number
  • Change your PIN regularly using Phone Banking

For phone banking call 0800 2400 00

1 Maintenance sometimes required
2 A Phone Banking high user charge is applicable on your 6th and subsequent calls. Usual personal account and service fees will apply.



     Telephone Banking Terms and Conditions