Sorry, this website is currently unavailable

0800 24 00 00

04 924 2424
from a mobile

+64 4 924 2424*
from overseas

All your banking needs. 

Self service facilities available 24 hours a day.

You also have the option to talk to a customer solution advisor simply by pressing (*1). The customer solution advisor can answer your enquiry, assist you with most banking transactions, and provide further information on our products and services.

Customer solution advisors are available Mon to Sun 6.30am to 11pm

0800 ASK BNZ
(0800 275 269)

+64 4 931 8209*

All our services and products

Available Mon to Sun 6.30am to 11pm

0800 800 667

+64 4 470 9201*

BNZ credit card enquiries

Available Mon to Fri 8am to 8pm, Sat to Sun 9am to 5pm

0800 735 901

+64 4 473 5901
call us collect

Reporting lost and stolen credit cards or help to organise a replacement card

Available 24 hours a day, every day of the year

0800 737 774

+64 4 474 9945*

EFTPOS and internet merchant services

Available Mon to Fri 8am to 5pm

0800 WWW BNZ
(0800 999 269)

+64 4 494 7153*

Internet Banking

Netguard cards, including reporting a lost or stolen Netguard card

Available Mon to Sun 6.30am to 11pm

0800 269 4242

+64 4 931 8234*

Internet Banking for Business

Available Mon to Fri 8:30am to 5pm

0800 280 269

+64 4 460 0368*

PC Business Banking

Available Mon to Fri 8am to 8pm

Arranging a group visit to the museum

Researching the bank's archives collection