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Privacy Statement

This privacy statement tells you how we collect information when you visit this site and what we do with it.

Bank of New Zealand and/or its related companies (as defined in the Companies Act 1993) ("BNZ Group") collects information about you each time you visit any part of this site. We collect information about the time, date, duration and your use of this site.

We use non-personalised statistics about the use of our website to continually improve it and to improve our customer service. If you submit information to us using an electronic form, or send us an e-mail, we collect that information and use it for the purposes you have provided it. This information may also be used by BNZ Group to advise you of products, services or promotions offered by BNZ Group or a third party, and/or develop or begin a relationship with you. This may involve, amongst other things, contacting you via email, text message or an online facility (without an unsubscribe facility), or by telephone or post.

If you do not want to receive this information you can let us know by sending us an email or calling us on 0800 ASK BNZ (0800 275 269).

The Netratings auditing system and other website statistic software are used throughout the BNZ website. These provide us with aggregated information about the use and effectiveness of our website, and allow us to continually improve the service we offer. No personally identifiable information is collected.

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